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5 Lean tips to superpower your business

Businesses can be complex things – lets face it no business ever runs completely smoothly and problems can come in all shapes and sizes from defects caused by manufacturing failures to inefficient business processes resulting in higher costs and lower margins.
The good news is that improving your business doesn’t have to be complicated, there’s a […]


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Using Kano analysis to unlock customer requirements

Understanding customer behavior and requirements can be challenging however when undertaking business improvement projects listening too and understanding the voice of the customer is a must.
Luckily there are a number of methodologies out there that can help you in this task – one of those is Kano Analysis. Kano analysis is a methodology […]


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Defining the seven wastes

One of the fundamental concepts of lean and business improvement activities is the identification of what steps add value and the removal of those that don’t. Removing waste can not only help increase the profitability of the business (through removing inefficiencies) but also facilitate customer satisfaction as the emphasis on production is the customer requirement.
Being […]


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How to create an affinity diagram

An affinity diagram is a tool used to organize information and data into groups.  Affinity diagrams are particularly useful for organizing issues or information resulting from team meetings where information can be captured quickly and then later sorted into sets.  The tool is particularly useful for team based activity and facilitates collaboration on business data.
Affinity […]